Search Site
Menu
Extroversion vs. Introversion: Learning How to Adapt to a Client’s Personality

As a business, The Strong Firm understands the value of knowing and utilizing personality types within the firm to promote synergy amongst the staff in order to meet client objectives and deadlines.  Recently, the firm brought in a personality assessment specialist to administer the Myer Briggs personality assessment test on all employees.  Not only was it interesting to learn the different personality types within the office, it also encouraged each of us to be cognizant of how we can be more effective with communicating to clients with different personality types than our own.  After a few initial discussions with a client, you should have a good idea whether they are an introvert or extrovert.  Here are a few common characteristics associated with each personality type:

Introvert:

  • Examiner, Keeps to self, Quiet, Deliberate, Internally aware, Prefers smaller groups, Not socially inclined, Enjoys solitude, Thinks before speaking
  • Well-known introverts: Bill Gates, Mahatma Gandhi, Albert Einstein

Extrovert:

  • Assertive, Talkative, Likes groups, parties, social events, etc., Energized by interaction, Expressive, Volunteers personal information, Distractible, Has many friends, Easy to approach.
  • Well-known extroverts: Steve Jobs, Winston Churchill, Bill Clinton.

Personally, I am a textbook extrovert, I think and talk out loud, love socializing one on one or at large events, and generally consider myself an open book.  When I work with an introverted client, I am mindful of our personality differences and try to take that into consideration throughout our representation.  If you are a fellow extrovert like me, consider taking the following approaches when working with an introvert personality: (i) respect the introvert’s reserve and privacy; (ii) deal with an introvert one on one rather than in large group settings; and (iii) allow an introvert to process information on their own, do not pressure an introvert to make a quick decision on the spot without allowing time to process.  Alternatively, if you are an introvert and find yourself working with an extrovert personality, consider the following approaches to improve communication: (i) allow an extrovert to explore and talk things out; (ii) offer an extrovert more than one option to consider; and (iii) accept and encourage an extrovert’s enthusiasm.

The world would be a boring place if we were all the same, so take this opportunity to understand your personality type and learn how you can be a more effective communicator with your clients going forward.

Kyla Wilder

Phone: 281-367-1222

Fax: 281-210-1361

[email protected]

Leave a Reply

Your email address will not be published. Required fields are marked *

Contact a Dedicated Texas Business Lawyer To Schedule a Consultation
Call 281-367-1222 or contact us online to schedule a meeting.

Strong In Action

  • Spring 2019

    The Strong Firm represents borrower in $42.3 million HUD construction loan for multifamily real estate development in Walton County, Florida.

    Read More
  • Spring 2019

    The Strong Firm acts as legal counsel for borrower in $32.1 million HUD construction loan for multifamily real estate development in Conroe, Texas.

    Read More
  • Spring 2019

    The Strong Firm aids borrower in $31.7 million HUD construction loan for multifamily real estate development in Nueces County, Texas.

    Read More
  • Spring 2019

    The Strong Firm represents borrower in the refinancing of a $3.57 million commercial mortgage-backed security for a commercial office facility in Montgomery County, Texas.

    Read More
  1. 1
  2. 2
  3. 3
  4. 4
  5. 5
  • Peer Rated 2019 Award

Recent Blog Posts

The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) and the Bankruptcy Provisions Therein

Last Friday, Congress passed and President Trump executed the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act” of “Stimulus Bill”) granting a significant and admirable level of support to the U.S. economy that has been left reeling by the one-two punch of the COVID-19 pandemic and OPEC’s… posturing.  While
Read More
The Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”) and the Bankruptcy Provisions Therein

Combating Consumer Scams Amid COVID-19

As Texans, we have weathered our share of crises and disaster, although, here in southeast Texas, it’s usually in the form of a hurricane. Times of crisis and uncertainty, such as the current COVID-19 outbreak, tend to bring out not only the very best in people, but also the very
Read More
Combating Consumer Scams Amid COVID-19

Considerations for Commercial Property Owners and COVID-19

The novel coronavirus (COVID-19) has wreaked havoc on the world and our nation, casting widespread uncertainty and hardship in seemingly every corner of the economy. With many commercial tenants in dire financial straits – particularly those who rely upon customer interaction (i.e. retail, restaurant, and entertainment) – commercial landlords are
Read More
Considerations for Commercial Property Owners and COVID-19

Small Business Owner’s Guide to the CARES Act

The U.S. Senate Committee on Small Business & Entrepreneurship has put together the below summary of programs and assistance available to small business owners and certain nonprofit organizations through the Small Business Administration (“SBA”) under the Coronavirus Aid, Relief, and Economic Security Act (“CARES Act”).  The following information is current
Read More
Small Business Owner’s Guide to the CARES Act
  • Video Vault


    Watch videos done by our legal team to gain a better understanding of your legal needs. Our lawyers give video insight into areas such as Real Estate, Business Law, Mergers & Acquisitions and much more.

Pay Retainer Online

Use our easy-to-use and secure online payment feature.
We accept all major credit cards.

Pay Your Retainer

Contact us

Quick Contact Form